HELP THAT FITS THE MOMENT
A person when you need one.
A place to keep moving.
LIVE / MONDAY–FRIDAY
Meet us in SoWork
Live help in our virtual office during business hours, 9 AM–6 PM Eastern, Monday through Friday. Drop in to ask a question, talk through a workflow or connect with the right member of the team.
See the virtual office →ROUND THE CLOCK
Call, text or email
Reach out around the clock by call, text or email, including when a question comes up outside SoWork hours. Give us the question, your deadline and the best way to reach you.
INSIDE NEX CENTRAL
DM the team. Ask NIA.
Send a direct message in NEX Central for personal support. Use NIA to find a resource, prepare your question or work through a routine next step, then bring decisions that need a person to the team.
Explore NIA →Round-the-clock contact does not promise an immediate response. Contract, compliance and deal-specific decisions require human brokerage review.
YOUR VIRTUAL OFFICE
Walk in.
Start a conversation.
SoWork gives the cloud brokerage a place to meet. During our 9–6 business hours, use live help to get unstuck, ask an onboarding question or find the person who can help with your next step.
After hours, use call, text, email or a Central DM. Include an approaching deadline so the team can route your question.
YOUR PEOPLE AT NEX
Know who to turn to.
Start with the team member closest to your question. Meet the people who help with your onboarding, systems and brokerage questions.
Tyler Stofel
Principal broker & managing partner
Brokerage decisions, affiliation and escalation.
Email Tyler
Joseph Torres
General manager & branding
Business setup, brand questions and company resources.
Email Joseph
Adam Weinstock
Agent success & operations
Daily systems, onboarding and operational support.
Email Adam
Lucille Floreno
Administration, ISA & agent support
Recruiting coordination, follow-up and support routing.
Email Lucille
Mariemy Turcios
Administration, ISA & agent support
Recruiting coordination, follow-up and support routing.
Email MariemyKnow when to bring in a human
Broker & transaction support
You should not guess about a contract or compliance question.
- Meet the team in SoWork during 9–6 weekday business hours
- Call, text or email around the clock
- DM in Central or ask NIA to help find a resource
A clear route to brokerage guidance.
Live SoWork help Monday–Friday, 9 AM–6 PM Eastern. Round-the-clock contact by call, text and email; support DMs in NEX Central and NIA for resources and preparation. Immediate response is not guaranteed.